Shipping policy

Shipping Policy – Branded Flame Apparel

At Branded Flame, we believe that from the moment you hit “Place Order,” the experience should be clear, fast, and respectful of your time. We don’t overpromise—but we always deliver.

 Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays). During high-volume periods (like drops or launches), processing may take an additional day or two—but we’ll always keep you in the loop.

 Shipping Options & Times

We currently ship within the United States.

All shipping times are estimates based on carrier performance. Once the package leaves our hands, it’s in the care of USPS or UPS—but we’re still here to help if things go sideways.

 Limited Drops & Preorders

For limited drops, shipping may be delayed slightly due to volume or special packaging needs. For preorder items, please refer to the estimated ship date listed on the product page. We’ll notify you if anything changes.

 Tracking

Once your order ships, you’ll receive a tracking number via email. Give it 24–48 hours to update once it’s in the carrier’s system.

Wrong Address?

Double-check your address at checkout. We’re not responsible for packages shipped to incorrect addresses. If you notice an issue, email us ASAP at brandedflameapparel@outlook.com—we’ll do our best to catch it before it goes out.

 Lost, Stolen, or Delayed Packages

Once a package is marked as delivered, we are not responsible for theft or delivery errors. That said, we always want to make things right. If something goes wrong, contact us and we’ll help you file a claim or explore next steps.

 International Shipping

Not available at this time. We’re keeping it domestic while we grow—but we’ll expand soon.

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If you’re building something that represents who you are, then we’re honored to ship it to your door.

Questions? Hit us at Brandedflameapparel@outlook.com — we’ve got you.